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Help center

How can we help?

Keldura turns the sources you follow — videos, websites, PDFs, documents, and recurring sources — into living AI knowledge bases you can search, chat with, and publish as bots. Start with a quick task or open a longer guide.

Quick account and developer tasks

Reset your password

Request a reset while signed out, or change it from Account settings while signed in.

Reset-password steps

Change Light or Dark theme

Choose Light, Dark, or System in Settings > Account > Appearance.

Theme steps

Create an API key

Create, copy, and deactivate keys from Settings > API Keys.

API-key steps

Find the API documentation

Open the public guide, interactive reference, or OpenAPI specification.

Open Developer API docs

Guides

Getting started

Create an account, add your first sources, and ask your first cited question — a five-step walkthrough of the core workflow.

Read the getting-started guide

Import sources

Compare Add once, Import many, and Monitor across YouTube, social video, websites, files, Drive, Telegram, and controlled-rollout sources.

See supported sources

Briefings

Follow channels and sources, get recurring AI briefings with cited insights, and dig deeper with Ask AI and cheatsheets.

Learn about briefings

Bots & channels

Define a reusable Bot over Library folders, prompts, and a model; connect it to Telegram or a Website widget. MCP and the API access your account Library directly.

Set up bots and channels

Credits & billing

How monthly subscription credits, rollover, extra credits, spend caps, action costs, and the live model catalog work.

Understand credits

Troubleshooting

Fixes for stuck imports, failed transcriptions, chat errors, sign-in problems, and bot or widget issues.

Fix a problem

Frequently asked questions

The Keldura FAQ answers common questions about accounts, languages, supported formats, sharing, exporting, privacy, and limits in one place.

More resources

Still stuck?

Reach the team through the contact page or email hello@wavelylabs.com. Include the page you were on and what you expected to happen — screenshots help.